Help Center
- FAQ How Is My Price Determined?
- What is the minimum order quantity?
- Where can I get assistance with my design?
- How can I ensure my design is perfectly centered?
- Can I request a sample before placing an order?
- How can I order my design on different products, colors, or styles?
- What can I expect after placing my order?
- When can I expect my order to arrive?
- What payment methods do you accept?
- What should I do if I have an issue with my order?
- Where is 24hourwristbands.com located?
- Is my order tax exempt?
- Does 24hourwristbands.com keep products in stock?
When can I expect my order to arrive?
We understand how crucial it is to receive your order in time for your group’s event. That’s why we offer both a rush guaranteed delivery date and a standard delivery date. Please note that the delivery date is an estimate and may be affected by factors such as order approval delays, proof requests, incomplete payments, or other issues that require confirmation and resolution.
Standard Delivery
Our standard processing time is 10-14 business days, depending on capacity. If you have a specific deadline, you must purchase a guaranteed date, allowing us to request a confirmed in-hand date from the courier. Otherwise, your order will be shipped via ground delivery.
Rush Delivery
To ensure delivery by a guaranteed date, please choose US customization with Rush Delivery.
Cut off time
The cut off time for Rush Production is 12PM CST.
Deliver to Multiple Addresses
Unfortunately, we can only ship to one address per order. To send items to multiple addresses, separate orders must be placed.
Do you offer international shipping?
Our products are manufactured and shipped worldwide. We deliver to addresses in the United States and internationally using our preferred carriers, including USPS and FedEx. In some cases, orders may be shipped via UPS, DHL, or a private carrier if the provided address is not serviceable by our primary shippers.
For international orders, we offer USPS International Priority, which typically delivers within approximately 15 business days from the order date. Certain products, such as silicone wristbands, Tyvek® wristbands, and vinyl wristbands, may incur an additional handling fee at checkout for international shipments.
24hourwristbands.com makes shipping custom products quick and hassle-free.
Sending custom products to your group is simple, whether you're together or apart. You can deliver items yourself or ship them individually to group members nationwide.
If you have any questions or concerns, call us for real at 1-855-711-4467 or chat with us—we’re available 24/7!