Help Center
- FAQ How Is My Price Determined?
- What is the minimum order quantity?
- Where can I get assistance with my design?
- How can I ensure my design is perfectly centered?
- Can I request a sample before placing an order?
- How can I order my design on different products, colors, or styles?
- What can I expect after placing my order?
- When can I expect my order to arrive?
- What payment methods do you accept?
- What should I do if I have an issue with my order?
- Where is 24hourwristbands.com located?
- Is my order tax exempt?
- Does 24hourwristbands.com keep products in stock?
Do refunds include shipping fees?
It depends on the situation. If the issue was due to an error on our part — such as a defective item or incorrect order — we’ll gladly issue a full refund including shipping fees once verified. However, for other cases like returns of blank products, shipping fees may not be refunded. Each case is reviewed individually to ensure a fair resolution.