Help Center
- FAQ How Is My Price Determined?
- What is the minimum order quantity?
- Where can I get assistance with my design?
- How can I ensure my design is perfectly centered?
- Can I request a sample before placing an order?
- How can I order my design on different products, colors, or styles?
- What can I expect after placing my order?
- When can I expect my order to arrive?
- What payment methods do you accept?
- What should I do if I have an issue with my order?
- Where is 24hourwristbands.com located?
- Is my order tax exempt?
- Does 24hourwristbands.com keep products in stock?
What should I do if I have an issue with my order?
At 24hourwristbands.com, we understand that ordering custom products online may be a new experience for many. That’s why we have extensively tested our fulfillment systems and refined the perfect balance between automation and human oversight.
Customized products typically don’t come with guarantees, but at 24hourwristbands.com, we’re changing that. We are committed to delivering high-quality products that match your design exactly as created on our site—on time, every time.
If the custom products you receive differ significantly from your design, have defects, or arrive later than promised, you can file a claim with us online or by phone. Please contact us before returning any items to ensure your concern is resolved quickly and accurately.
Need to report an issue or concern? Click the "TOOLbar” icon on the right side of the website and select "OPEN a SUPPORT TICKET" to complete our online Order Issues form. This will help us find the best solution for you.
If you have any questions or concerns about your order, call us at 1-855-711-4467 or chat with us—we’re available 24/7!